ISO 27001, as we know, is the ISO standard addressing information security management. However, what many don't realize is that it's not solely about the security of information managed through electronic systems, but all information. The controls listed in the standard can, in fact, be extended to paper-based information as well.
While it's true that most organizations today store information digitally, a quick look around your workplace will likely reveal that a significant amount of material is still entirely managed through paper archives, on individual employees' computer desktops, on USB drives, or… in people's brains.
The way you manage all of this data, wherever and however it's stored, is all covered by ISO 27001, which is formally titled "Information Security Management Systems – Requirements."
Think about it for a moment: do you have control over all of this information? Is it carefully protected? If the answer is "no," you vitally need to delve into the contents of this standard, which is specifically designed to help organizations keep all their important information safe. And you can be reasonably confident that if employees have taken the trouble to save this information and consult it regularly, it's because it's important for their daily activities.
ISO 27001 is a framework consisting of policies and procedures that will allow you to control how your organization stores and manages data, facilitating the assessment of potential risks to which it is exposed and guiding you through the process of establishing possible remedies. Even the most discerning organizations, in fact, can have considerable difficulty understanding which information is truly important to them and how to control it.
The reality is that most companies choose to control what is easy to control because it's managed through IT support, forgetting, however, that the weakest link in the system is precisely the people who must be well trained to protect it. The standard offers a framework precisely for this work: risk assessments, plans to reduce them, best practices on ideal controls, understanding the context, needs of interested parties, etc., and all of this helps to focus on what an organization really needs.
Let's also remember that not all information needs to be treated in the same way, and this can save organizations time, costs, and effort. The correct way to proceed is to identify the information and decide how to manage it based on its importance. ISO 27001, in fact, does not provide any details on how to implement the controls, although ISO 27002, "Code of practice for information security controls," a supporting standard, provides some guidance and recommendations for the implementation of these controls.
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